Welcome to the stylazi Shop FAQ page! Here you’ll find answers to the most commonly asked questions. If you don’t find the information you’re looking for, feel free to contact us at support@oada.shop.

1. What payment methods do you accept?

We accept the following payment methods:

• Credit Cards: Visa, MasterCard, American Express, Discover

• Debit Cards

• Online Payment Platforms: PayPal, Apple Pay, Google Pay

• Bank Transfer (if applicable)

2. Do you offer free shipping?

Yes! We offer free shipping on all orders within the United States, regardless of the order value.

3. How long will it take to receive my order?

• Handling Time: Orders will be processed within 1 to 2 days.

• Transit Time: Once shipped, delivery generally takes 3 to 5 days based on your location.

• Estimated Delivery Time: This will be calculated at checkout and will depend on your shipping method and destination.

4. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery on the carrier’s website.

5. How do I return an item?

We have a 30-day return policy. To return an item:

1. Contact us at support@oada.shop or call +1 (352) 512-4159.

2. We will issue a Return Authorization and provide instructions.

3. Ship the item back to us in its original condition and packaging.

6. How long will it take to receive a refund?

Refunds are processed within 7-10 business days after we receive your returned item. The refund will be credited to your original payment method.

7. Do you accept international orders?

Currently, we only ship within the United States. We do not offer international shipping at this time.

8. What should I do if I received a damaged or defective item?

If your item arrives damaged or defective, please contact us within 7 days of receiving it. We will send you a replacement at no additional cost or issue a full refund.

9. Can I change or cancel my order after placing it?

Orders are processed quickly, and once the order is placed, we begin preparing it for shipment. If you need to change or cancel your order, please contact us immediately at support@oada.shop, and we will do our best to assist you.

10. Do you offer gift cards?

Currently, we do not offer gift cards. However, we are exploring the option to provide them in the future.

11. Is my payment information secure?

Yes, we take your security seriously. Our website uses SSL encryption to protect your payment information. Additionally, we comply with PCI-DSS standards to ensure the safety of your financial details.

12. What should I do if I encounter issues with the website?

If you experience any technical issues while using our website, please contact our customer support team at support@oada.shop. We are here to help and will resolve any issues as quickly as possible.

13. How can I contact customer service?

You can reach us via:

• Email: support@oada.shop

• Phone: +1 (352) 512-4159

• Address: 2950 E Sunset Rd Unit 105, Las Vegas, NV 89120, United States